Service support

Service support

Service Centre Data download
Service Principle

1. Our pursuit: our persistence is only for customer satisfaction.

2. Our focus: we insist on the industrial automation technology of dot coating.

3. Our material selection: we insist on using precision machine tool to process every machine part.

4. Our supervision: adhere to the production site of each machine must have more than 5 years of work experience of senior engineers for technical supervision.

5. Our requirements: adhere to each machine has more than 5 years of work experience of technical personnel carefully debugging and testing, to ensure that each machine in the normal operation time is not less than 15 days before leaving the factory.

6. Our service: adhere to each machine are personally sent to the customer's production site for operation education and training, so that all production problems can be solved in time.

7. Our efficiency: we insist on giving treatment opinions within 3 hours after receiving the user's failure information, and arrive at the customer's site for maintenance within 24 hours.


Pledge

1. Strictly inspect before delivery, and conduct all-round quality test in strict accordance with the quality management system.

2. on site installation training, until the operator can operate skillfully and sign, the service engineer can leave.

3. One year free service, 24-hour door-to-door service (free service hotline: 400-698-3358), unlimited free software upgrade and lifetime maintenance!


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